WhatsApp appointment booking
Your clients already message you on WhatsApp. Hivenet answers those messages with an AI receptionist that checks your real availability, books the appointment and confirms it in the same chat, day or night.
Create a free accountThey message your WhatsApp Business number in their own words, by text or voice note. There is nothing to install and no form to fill in.
It knows your services, sites, specialists and opening hours, and only offers times that are really free.
It confirms the service, day and time in the same conversation, and the booking appears in your dashboard.
Clients reschedule or cancel by writing back, and reminders go out before the appointment.
With WhatsApp coexistence, eligible businesses connect their existing WhatsApp Business number and keep using the app on their phone. You see every conversation in real time, and when you reply to a client yourself, the receptionist steps back in that conversation.
Eligibility depends on Meta's requirements, and we check it with you. If your number can't be connected, you can use a new number just for the receptionist. WhatsApp messages are billed by Meta directly to your business.
Clients manage their own appointments in the chat, at any hour.
Automatic messages before the appointment help reduce no-shows.
It understands voice notes and replies in Spanish or English.
When a person is needed, the conversation is passed to you.
Ask for a deposit through your own Wompi or Stripe account; the money goes straight to your business.
Each site and each specialist keeps its own hours and services.
No. They write to your usual WhatsApp number and the receptionist answers in the same chat.
Usually not. Eligible WhatsApp Business numbers can be connected with coexistence, and you keep your chats. If your number doesn't meet WhatsApp's requirements, you can use a new number just for the receptionist.
Most businesses are ready in under 10 minutes. You need your WhatsApp Business number, your list of services and your opening hours.
There is a free plan, and paid plans with more bookings and sites. WhatsApp messages are billed by Meta directly to your business. The pricing page shows the current plans.
Yes. The same receptionist can also answer on Telegram, and WhatsApp numbers you already have on Twilio can be connected too.
Message our demo receptionist and book a test appointment, or create your free account and set up your own.